4. I am unable to “Pay”, please help!

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The issue is likely to be caused by one of the following situations:

  1. Your payment is rejected by the bank–> Please double check if correct payee account has been input.
  2. The transfer limit of your FPS/ bank account has been used up. –> You need to contact your bank to adjust the limit in order to proceed for FPS payment.

If payment problems cannot be resolved, please contact us via www.ifinhealth.com/contact/.